Australian broadband users warned about scam emails

Australian broadband users are being warned about responding to scam emails and being urged to exercise caution when they receive emails asking for personal data.

Whilst having broadband and Internet access has provided many benefits for consumers and businesses around Australia it has also put people at increased risk of falling victim to internet related crime. A warning is now being issued to broadband and Internet users with regards to responding to emails that asks for personal details from the reader.

The warning is being issued to broadband users in North Queensland who are being asked to be very cautious about responding to emails and even phone calls that they receive from companies asking for their personal data. There have been recent reports that some consumers in the area have received emails and calls from a company claiming to be communication and broadband giant Telstra, where consumers have been asked for personal data.

However, Telstra has made it clear that it does not operate in this way and that customers need to be very cautious. One official from the company said: “Telstra will never request this level of personal detail via email or over the phone and any such request should be treated with caution. It is disturbing to hear these reports and we’re keen to ensure customers are careful not to share personal details unnecessarily.”

She added: “Customers should take steps to ensure they are being approached by a legitimate Telstra representative or department before passing on their personal details. If you’re feeling unsure, just say ‘no thank you’, as it is possible unethical groups unrelated to Telstra are trying to access personal information.”

Source – Telstra