Communications services for older Australians to be reviewed

It has been announced by the Minister for Broadband, Communications and the Digital Economy, Senator Stephen Conroy, that there is to be a review of communications services for older Australians.

For many younger people, using technology and devices such as broadband, mobile devices, mobile phones and smart phones, and PCs is all part and parcel of everyday life. However, there are many people that end up missing out on the benefits of these and other newer technologies, which is something that the government is keen to address.

It has been announced recently by the Minister for Broadband, Communications and the Digital Economy, Senator Stephen Conroy, that a review is to take place with regards to improving access and assistance for older Australians and those with disabilities when it comes to using and accessing technology and communications services.

Senator Conroy said: “New technologies, such as the internet and smart phones, enable many people with disability to communicate with greater independence. The introduction of the National Broadband Network will be expected to support their independence even further.”

The review will be carried out by the Department of Broadband, Communications and the Digital Economy, and will look at things such as whether new technology can help improve national relay and access services, how to raise awareness of communications issues, and how to provide updated information on communications options and consumer rights.

Conroy added: “The findings of this important review will help inform the Australian Government about the best ways to help people needing assistance to access telecommunication services. I encourage everyone who has an interest in these issues to contribute.”

Source – DBCDE