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Bigpond Mobile Broadband

Customer Reviews

Customer Reviews

The Bigpond Mobile Broadband user ratings are an average of the customer reviews submitted below.

Please feel free to add your own review.

All user reviews are the opinion of our users and not of Broadband Expert.

Average Ratings
3 Reviews

Speed:3 star rating3 star rating3 star rating3 star rating3 star rating
Customer Support:3 star rating3 star rating3 star rating3 star rating3 star rating
Reliability:3 star rating3 star rating3 star rating3.33 star rating3.33 star rating
Value for Money:2 star rating2 star rating2.33 star rating2.33 star rating2.33 star rating

Overall:2 star rating2 star rating2.92 star rating2.92 star rating2.92 star rating
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Speed:3 star rating3 star rating3 star rating3 star rating3 star rating
Customer Support:3 star rating3 star rating3 star rating3 star rating3 star rating
Reliability:3 star rating3 star rating3 star rating3 star rating3 star rating
Value for Money:3 star rating3 star rating3 star rating3 star rating3 star rating

Overall:3 star rating3 star rating3 star rating3 star rating3 star rating

Bigpond Mobile Broadband Review

Couldn't get adsl 2 so mobile was my next best choice. I'm in Perth metro and using an elite gateway which was bundled with my deal. I get anywhere between 2 and 8 megabit. Uploads are less inspiring but usually close to .6 megabit. It's $75.00 a month for 5 gb which is very expensive but this is my business and my back is to the wall. The router/modem is a reasonable device. Quite tidy with built in wifi access point. Which drops out quite often. Otherwise it's all good. This is a valid and useful alternative for those that cant get the copper or fibre connection.

Speed:3 star rating3 star rating3 star rating3 star rating3 star rating
Customer Support:2 star rating2 star rating2 star rating2 star rating2 star rating
Reliability:3 star rating3 star rating3 star rating3 star rating3 star rating
Value for Money:1 star rating1 star rating1 star rating1 star rating1 star rating

Overall:2 star rating2 star rating2.25 star rating2.25 star rating2.25 star rating

Bigpond Mobile Broadband Review

Speed and reliability are good. Customer service and value for money are below par. Prices better if you combine with otehr services and a 24 month contract but this offers little flexibility if you are unable to commit to a 24 monthj contract (eg. moving o/s before end date). Also post paid devices not as flexible as competitors (eg. no post paid mini wifi). Customer service in shops poor (product knowledge) and sometimes difficult on phone (foreign consultants, long waiting times etc..). Basically, Telstra needs to lift its game.

Speed:3 star rating3 star rating3 star rating3 star rating3 star rating
Customer Support:4 star rating4 star rating4 star rating4 star rating4 star rating
Reliability:4 star rating4 star rating4 star rating4 star rating4 star rating
Value for Money:3 star rating3 star rating3 star rating3 star rating3 star rating

Overall:3 star rating3 star rating3 star rating3.5 star rating3.5 star rating

Bigpond Mobile Broadband Review

Having recently changed my provider to bigpond, i was very suprised although i don’t think their prices are that great I was pleased to find a mobile broadband contract that was for 12 months and not 24! service is pretty good

Bigpond Mobile Broadband

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